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Handling conlflict in the workplace

Do you feel that conflict in the workplace is challenging and creating stress for you and your team?

You can make the difference!

One-day program covering:

Module: Dealing with Emotions at Work
How you can handle your emotions when the pressure rises - get the skills to remain calm and objective - recover quickly and help others do the same - Take charge and keep the discussion moving forward

Module: Resolving Conflict with your Peers
Identify typical approaches to conflict; explore the pitfalls in dealing with conflict - practice specific skills to move conflict situations toward a positive close!

Target Audience
Frontline Leaders/any individual contributions in an organisation

Venue

Date: 26 August 2008
Location: to be advised, Cape Town
Cost: R2400 Excl VAT inclusive of material,facilitation,venue,lunches,feedback report

Contact: Linda Engel / Shika Baijoo
Company name: AchieveGlobal SA
Telephone number: +27 217158680/Shika 0824678202
Email address linda.engel@achieveglobal.co.za

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