It may also be used as the basis of a workshop-style training program. It is based on an “exam cram” learning style and comprehensively explains the two examinations.

The domains
? Subdomains • The five domains in brief • Domain 1 - Planning prior to the course • Domain 2 - Methods and media • Domain 3 - Credibility and communications • Domain 4 - Group facilitation • Domain 5 - Evaluate the training event • Applying the domains to a training session
Domain 1 planning prior to the course (13%)
? 1A: Review learning objectives and match them to learner and organisational needs • 1B: Create an environment conducive to learning • The learner - Prior information • Learning materials - Courseware • The instructional site
Domain 2 methods and media for instructional delivery (14%)
? 2A: Selection and implementation of instructional methods • 2B: Use of instructional media • Methods • Brainstorming • Gardner's intelligences • Controlling the presentation environment
Domain 3 Instructor credibility and communications (9%)
? 3A: Demonstrate professional conduct and content expertise • 3B: Use communication and presentation skills to facilitate learning • Establish credibility • Thwarting inappropriate behaviour • Communication • The instructor is a form of media • Tips for effective communication • Presentation • Planning and structuring presentation • Preparation
Domain 4 Group facilitation (45%)
? 4A: Establish and maintain a learner-centered environment • 4B: Use a variety of question types and techniques • 4C: Address learner needs for additional explanation and encouragement • 4D: Motivate and reinforce learners • Manage the environment • Setting the tone • Barriers to effective training • Group dynamics • Confrontation • Questioning techniques • What questions? • Types of questions • Answering questions • Listening to questions/objectives • How to answer questions and handle objectives • Responding to questions effectively and the need for feedback • Involve the audience • Be positive and re-enforce the learner • Difficult situations

Domain 5 Evaluate the training event (18%)
? 5A: Evaluate learner performance throughout the training event • 5B: Evaluate trainer performance and delivery of course • Evaluating the learner • Check yourself • Report • Steps of evaluation • Evaluate the course and its delivery - Instructor/Facility • Report evaluation information • The four audiences - Different information requirements
Appendix - Test preparation
? Prepare for the computer-based test • Exam tips • The performance assessment • Submitting the performance assessment • Video presentation tips • Completing Form C
Appendix
? References and useful websites
Appendix
? Glossary
Appendix
? The domains

Venues

Date: 26 May 2008 to 29 May 2008
Location: Onsite Training Centre, Rosebank

Date: 28 July 2008 to 31 July 2008
Location: Onsite Training Centre, Rosebank

Contact: Khetho
Company name: Onsite Training
Telephone number: +27 11 250 2507/074 225 4575
Email address khethom@onsitetraining.co.za

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