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The role of client service in an ad agency

This one-day Saturday workshop looks at understanding the role of client service in an ad agency covering managing client relationship, quality of briefs, how to write a perfect brief etc.

Training content:

Managing client relationship
Quality of briefs
How to write a perfect brief
Client service commitment to deadlines
Client approval - timelines not adhered to
Presentation of creative work to client
Attendance of recordings (radio, TV, viewings etc.)
Presentation of cost estimates to client
Approval of cost estimates
Status meetings
Contact reports
Billing/Debtors collection
Job bag closure

Venue

Date: 10 May 2008
Location: Midrand, Johannesburg
Cost: R1 499

Contact: Ntombi Mabaso
Company name: Suits (School of Suits)
Telephone number: 083 341 4210
Email address ntombi.mabaso@ananzi.co.za


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