Effective stakeholder management

This course equips participants with the knowledge and capacity to correctly identify and analyse stakeholders, evaluate and prioritise vested interests, and manage relevant relationships.

Given the increasing awareness and value of different publics, knowledge acquired through the course would lend itself to maximisation of results an minimilisation of problems in the quest for sustainability of organisational endevours.

On completion, participants would be able to: identify stakeholders relevant to an endeavour; undertake stakeholder analysis; engage stakeholders, communicate and negotiate for optimal results; determine stakeholder power on the basis of their relative levels of importance and influence; and forecast and determine meaningful levels of participation for key stakeholders.

The course covers the following: definition of the universe of stakeholders; identification and categorisation of stakeholders; role of management in the stakeholder environment; evaluation and prioritisation of interests; determination of relevance of stakeholders and stakeholder participation and engagement.

Target audience for this course is for Supervisors, Managers and anyone in relation with stakeholders.

Venue

Date: 14 September 2009 to 18 September 2009
Location: Continuing Education at University of Pretoria, Pretoria
Cost: R5 500 per person
More info: The course is presented at Continuing Education, University Pretoria, Graduate Centre.

Contact: Phyllis Boshoff
Company name: Continuing Education at University of Pretoria
Telephone number: 012 420 5015
Email address