Customer care

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Customer care

This course covers customer service skills, measuring customer service, conflict resolution, handling complaints and critisicms, telephone techniques, interpersonal communications etc.

Durban Business College offers a variety of skills development workshops in all areas of the business environment. We offer facilitation both on our Durban premises as well as site visits to companies. We pride ourselves on offering customized courses to suit clients needs with dates and times to suit the client.

Venue

Date: 01 April 2008
Location: Durban Business College, Durban
Cost: please email for course outline and cost

Contact: Andrea Meredith/ Soraya Dawood
Company name: Durban Business College
Telephone number: +27 31 2084066
Email address dbc@telksomsa.net