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#ECMA18: Unlocking the potential of data in enhancing CX

Maroefah Smith

Tapping into the potential of data to provide insight into consumers' thinking and behaviour may translate into an enhanced customer experience strategy...read
Cross-border e-commerce offers boundless growth opportunity for African business
Cross-border e-commerce offers boundless growth opportunity for African business
Cross border e-commerce continues to provide significant growth opportunities for retailers and manufacturers with an international online product offering...read
Healthy growth in retail spending for January as inflation trends downwards
Healthy growth in retail spending for January as inflation trends downwards
South African consumer spending for January 2018 climbed 3.8% year-on-year after removing the effects of inflation, marking the same pace of growth the retail industry saw during the December peak season...read
AKZ © -
Columinate on non-conscious insights as the measure of tomorrow

Leigh Andrews

On Friday, 9 March, I attended the Columinate research presentation on the measure of tomorrow, where I learned that up to 90% of consumers' decision-making is non-conscious. Here's further proof why your brand needs to tap into consumers' non-conscious decisions, with proof on why it works from Coca-Cola South Africa...read
Green Sustainability
Transparency, traceability key supply chain issues for seafood industry
The global nature of the seafood industry has resulted in transparency and traceability emerging as key supply chain issues, especially when it comes to combatting the growing threat of illegal, unregulated and unreported fishing... read
Health & Beauty
ATM pharmacy dispenses in under three minutes
Long queues for public health patients collecting chronic medication could be a thing of the past with the ATM pharmacy which delivers repeat prescriptions in under three minutes... read
Retailers
Steinhoff investors voted to absolve directors of liability

Ann Crotty

More than 98% of Steinhoff International's shareholders voted to discharge all of the directors and supervisory board members from liabilities at the group's annual general meeting (AGM) in March 2017... read
Quotes
Ben Okri
"I learned that life will go through changes - up and down and up again. It's what life does."

More quotes  Submit a Quote
Twitter
FortuneMagazine
@FortuneMagazine
That bottled water you're drinking may contain tiny particles of plastic https://t.co/Bc7HkJAc4E
SMESouthAfrica
@SMESouthAfrica
Here's why SME owners are optimistic about the growth of their businesses this year. https://t.co/kZcNP8PN3U https://t.co/0kMfnWR2br
BI_RetailNews
@BI_RetailNews
Here's where the future of retail is headed in 2018 https://t.co/WndZWEdkuT https://t.co/4ncR6PFyDE
BoF
@BoF
Chinese consumers remain the largest driver of luxury growth, but there may be bad news ahead for European luxury b... https://t.co/o7eb9dCWhC
SiloPics
@SiloPics
RT @FastMovingSA: The customer of the future will be more demanding. The store of the future will shrink & be more experience orientated. @...
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Jobs offered
External Sales Agents - Johannesburg, Pretoria
External sales agent for commercial projects required for Johannesburg and Pretoria email tanjah@italtile.co.za. Must have at least five years' external sales experience. Read more >>


Sales/Orders - Cape Town
Liquidity is looking for a dynamic, fast learning and technical-minded telephonic sales person to join our team. Read more >>


New events to diarise
Future Strategy
The Missing Piece - 22 Mar 2018, Cape Town | 28 Mar 2018, Cape Town | 4 Apr 2018, Cape Town


One-Day Effective Storytelling
DesignThinkers Academy - 26 Mar 2018, Johannesburg


Digitisation and Cyber Security Conference 2018, focusing on the banking industry
Trade Conferences International - 11 Apr 2018 to 12 Apr 2018, Johannesburg


Municipal Finance Management Programme - MFMP
Enterprises University of Pretoria - 13 Apr 2018 to 21 Sep 2018, Durban | 11 May 2018 to 26 Oct 2018, Pretoria


Key steps to captivate your customer
Key Steps Corporate Training - 23 Apr 2018 to 24 Apr 2018, Johannesburg


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