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Welcome to 2015!

The popping of champagne corks is still ringing in your ears, the tree is shedding its needles quietly in the corner, and you discovered a handful of confetti and glitter between the couch cushions this morning. Yet, if you're one of the unlucky ones, you've also found yourself behind your desk on this first Monday of 2015, probably wondering why you didn't pay off HR for an extra week of holiday... Or if you're one of the really, really unlucky ones, you're standing on the shop floor wondering when all the tourists will go home. But don't despair, Bizcommunity is back to shed a little brightness and news to your working day.

To catch you up on what happened over the season break, we unpacked the new South African consumer, Standard Bank got #appy, we peered into the eco-friendly future of retail stores, and got ready for the 24/7 South African social media role. We also looked back at the year SA e-commerce grew up and the five struggles of a market researcher.

With that, we wish you a warm and welcoming 2015, may it be a truly prosperous year!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © ximagination - 123RF.com Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Today's top stories
Get ready for the 24/7 South African social media role

Leigh Andrews

Few jobs involve 24/7 input, but this is set to change for those who work in social media, as social media-savvy consumers don't limit their tweets to business hours...

Read more >>



Standard Bank gets #appy and awarded by turning to customer-centric marketing

Leigh Andrews

You might have noticed 'Standard Bank' storylines woven into Isidingo, Muvhango and Isibaya this year. This wasn't just a happy coincidence but rather a well-thought out strategy...

Read more >>



Five struggles of a market researcher

Caitlin Stewart, courtesy Ashlan Bonnell

WASHINGTON DC, US: The process of conducting market research isn't always easy, nor is the job of a market researcher. Here are five factors you should consider when gatthering data...

Read more >>





Brand News
Swartland sets its sights on the Far East
Chinese businessperson William Wu has purchased a 51% stake in Swartland Winery, one of South Africa's leading wineries based outside the Western Cape town of Malmesbury. read more>>
Magnum to pop up in Cape Town
The Magnum Pleasure Store pops up at Cavendish Square, Claremont on 17 January 2015 in celebration of the brand's 25th Birthday, giving you the chance to customise your own Magnum... read more>>
Commercial Property
Redefine International chief financial officer resigns
Redefine International (RPL)‚ the UK-based offshoot of the JSE's third-largest property group by market capitalisation‚ advised shareholders its chief financial officer Andrew Rowell has tendered his resignation... read more>>
CRM
Customer convenience at whatever the cost

Darren Reid

In a retail environment, brands have to engage with their customers in a seamless manner to ensure that they not only remain relevant but also provide a service that makes the user experience more valuable... read more>>
E-commerce
The year e-commerce grew up
Online shopping hit the mainstream in South Africa during 2014, says e-commerce payment services provider PayGate, and the growth is set to continue during 2015... read more>>
Franchising
Economic instability and its effect on the franchising industry

Val Bourdos Nichas

In today's turbulent economic times, both franchise brands and franchisees need to understand the key fundamentals driving today's operating environment. What's more, they need to embrace them... read more>>
Green Sustainability
Sustainable future: Eco-friendly retail stores

Stephen Sandmann

Climate change has propelled us to move towards a greener and more sustainable future. It has created an environment that makes it possible to be green and still run a profitable business... read more>>
Retail Marketing
The new South African consumer
The South African retail sector is the largest on the African continent and has been a key driver of the South African economy since the global financial crisis in 2008... read more>>
International
New York Festivals judging system earns five stars from ad industry elite
NEW YORK CITY, US: New York Festivals International Advertising Awards patented Matrix Judging System earns huge kudos within the international advertising community...(Video) read more>>
Monster collision of 15 Monster Trends in 2015

Naseem Javed

No matter what your position, location or size of your operation, the following 15 trends start to collide and open up amazing and instant opportunities for you... read more>>
Turkish lira hits 10-month low after media raid
ISTANBUL, TURKEY: Turkey's currency the lira hit a 10-month low in value against the dollar on Monday as markets reacted with anxiety to police raids against media critical of President Recep Tayyip Erdogan... read more>>
'Spectre' spooked... new Bond script stolen in Sony hack
LONDON, UK: An "early version" of the screenplay for the new James Bond film was the latest victim of a massive hacking attack on Sony Pictures Entertainment... read more>>
Uber slammed for cashing in on hostage tragedy
SYDNEY, AUSTRALIA: Uber in damage control after being slammed on social media and elsewhere for Sydney siege price hike... read more>>
Chinese paper blames Google over Gmail blocking
Russia to close independent Siberian TV channel
Enter the One Show now
To VPN or not to VPN - the case for, as Gmail's blocked in China - again
More International
Government
Ruined by city council

Sipho Masombuka and Penwell Dlamini

Two years ago international shoe distributor PhindiK was a success story - but now the South African couple behind the venture have 'lost everything'... read more>>
'Jobs for pals' claims groundless, says Wesgro CE
Allegations that his appointment is a "clear case of jobs for pals", are groundless, says new Wesgro CEO Tim Harris... read more>>
Critical link between resource plunder, illegal wildlife trade

Ibrahim Thiaw

Illegal trade in wildlife is no longer an abstract issue. Organised transnational as well as trans-regional environmental crimes are rapidly rising threats to the environment, to revenues from natural resources, to state security and to global sustainable development... read more>>
National minimum wage increase not the answer, says Agri SA
"It would be extremely short sighted, if not inhumane, not to acknowledge the desperate situation many fellow South Africans find themselves in," says Johannes Möller, President of Agri SA... read more>>
IEB National Senior Certificate 2014: The 2014 results
ANC top brass 'pushed Zuma' to ditch SABC boss Ellen Tshabalala

Bianca Capazorio and Sibongakonke Shoba

Zuma and energy minister at odds over nuclear adviser; Zuma refutes claims

Ibongakonke Shoba

Taxman's turmoil bodes ill for SARS
SABC: Ha Ha... Not!
Fears over SARS purge as ructions deepen
More Government news
Motoring
AMG gives small Mercs rocket power

Henrie Geyser: motoring editor

If you think that Mercedes-Benz will never stoop to down-sizing its potent AMG cars you are in for a huge surprise... read more>>
More Motoring news
Travel
New focus for Lufthansa in 2015
For the airline, the focus in 2015 will be on the 'New Lufthansa Premium Quality'... read more>>
More Travel news
Jobs offered


New events to diarise
Retail Banking Digitalisation Conference 2015
Trade Conferences International - 4 Feb 2015 to 5 Feb 2015 Johannesburg

Fleet management course
TransAuto Academy - 16 Feb 2015 to 19 Feb 2015 Cresta Randburg

Practical Selling Skills
Perception Business Skills - 26 Feb 2015 to 13 Nov 2015 Johannesburg

Working World Exhibition
Inkanyezi Event Organisers - 4 Mar 2015 to 6 Mar 2015 Port Elizabeth

Retail World Africa 2015
Terrapinn Ltd - 10 Mar 2015 to 11 Mar 2015 Johannesburg

Tomorrow's Leaders Convention 2015 - Save the date
Tomorrow's Leaders Convention - 20 Mar 2015 Ekurhuleni (East Rand)

17th Indusmach Africa 2015
Expogroup - 7 May 2015 to 9 May 2015 Nairobi

Big 3 Africa
Expogroup - 7 May 2015 to 9 May 2015 Nairobi

18th Kenya International Trade Exhibition
Expogroup - 7 May 2015 to 9 May 2015 Nairobi

Rustenburg Car, Fashion and Bike Expo
urban entertainment movement - 28 Aug 2015 to 29 Aug 2015 Rustenburg

Quotes
Albert Einstein
"You have to learn the rules of the game. And then you have to play better than anyone else."

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Biz press office welcome

Ackermans has opened a press office on Bizcommunity.com!
Ackermans
Ackermans' success story began in 1916 when Gus Ackerman opened the very first store in Wynberg, Cape Town, setting a benchmark for competitive prices that few could match. Today, with more than 380 outlets in Southern Africa, including Namibia, Lesotho, Swaziland and Botswana, the business continues to go from strength to strength. Ackermans' proud heritage was built by focusing on the things that matter most to our customers; namely affordability, fashion and durability.

  Twitter
@retailweek
Comment: 2015 will be the year online retail gets physical http://t.co/jut0RgFmu1 (£) - Mon Jan 05
@PricerAB
The #omnichannel opportunity for #retailers: what's the story? http://t.co/CAZHN2y48U - Mon Jan 05
@designindaba
In order to be sustainable you have to make sure that you transmit a benefit to the next generation - Issa Diabaté: http://t.co/K8ijevM6SD - Mon Jan 05
@retailweek
Tesco, Marks & Spencer and Sainsbury's to post Christmas sales decline http://t.co/JgCZpgvAso (£) - Mon Jan 05
@Entrepreneur_SA
Sales Tip From the Trainer: Use Their Own Words: http://t.co/yPeGqzgd0K - Mon Jan 05
More tweetsFollow

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