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Retail

Loyalty to mistrust

The Times Sowetan Retail survey named South Africa's favourite retailers last week, with shoppers showing long-term loyalty to some retailers, while a few new surprises cropped up in amongst the categories.

In other news, Tiger Brands has issued a recall of its Tastic Simply Delicious range of cook-in-sauces and ready-cooked rice after it discovered traces of carcinogens in a specific batch of products. FoodSure's MD, Amanda Rogaly says companies need to work harder to close these operational gaps or face destroying the trust of loyal consumers.

Shan Radcliffe, Group Head - Retail (@Biz_Retail) Image: © raywoo - 123RF.com Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Today's top stories


Pick n Pay to seek African expansion via Ghana
[Zeenat Moorad] South African grocer Pick n Pay (PWK) will open stores in Ghana next year as the continent's booming economies attract the attention of retailers searching for higher yields and untapped consumer spending potential. read more>>



Associations
New members for the South African Brandy Guild
The South African Brandy Guild has announced the induction of six new members for their contribution in raising awareness around the world-class qualities of South African brandy. read more>>
Exhibitions & Events
IFEA could broaden SA's consumer expectations
IFEA, taking place at Sandton Convention Centre from 5-7 November 2014 will act as an educator for South African consumers, extending their knowledge on food and drink, as the growing middleclass becomes far more discerning and demanding in its food choices. read more>>
Franchising
Tiger Wheel & Tyre wins The Times Sowetan Retail Award for the sixth time

Issued by Tiger Wheel & Tyre

Tiger Wheel & Tyre's continued delivery of consistently good service to customers has netted it the award for "Top Tyre Retailer" in the annual Times Sowetan Retail Awards - their sixth consecutive win in these awards... read more>>
Packaging
Case study: Sister Lillian - Fix-a-Form® to the "Rescue"

Issued by Pyrotec

Once Rescue Rest was formulated, Vital Health Foods needed to not only communicate the product information, but also showcase the other products within the Sister Lillian product range... read more>>
Regulatory
Tiger Brands rushes to shore up trust after food recall

Nick Hedley

Food producers must realise recent food scandals have severely dented consumer trust and should as a result track down "operational gaps" and close them‚ an expert says. read more>>
Le Creuset loses promotional campaign case
South Africa's largest tomato producer, ZZ2 recently offered genuine Le Creuset casserole dishes as prizes and its promotion featured an image of a Le Creuset casserole pot, which was up for grabs, on the packaging of its tomatoes sold at major supermarkets across the country. read more>>
Research
Wholesale trade sales down 2.2% in August
Wholesale trade sales decreased 2.2% year on year (y/y) in August‚ Statistics SA data showed late last week. read more>>
Retailers
Cashbuild's revenue up 10%
Buildings and material group Cashbuild said total revenue for the company rose by 10% for the first quarter of its 2015 financial year with higher sales and the opening of new stores. read more>>
Shipping & Transport
Goods transported by land increase 3.4% in August
The volume of goods transported by land (payload) increased by 3.4% in August 2014 compared with August 2013. read more>>
International
Europe's car sales up 6.4% in September
PARIS, FRANCE: New car sales in Europe rose by 6.4% in September, the thirteenth month of increases as a recovery in the market spreads across the continent. read more>>
Facebook offers 'safety check' for disaster areas
WASHINGTON - Facebook has unveiled a "safety check" tool to allow users to alert friends and family about their status in emergencies, a system it developed after the 2011 earthquake and tsunami in Japan. read more>>
UK internet trolls may be jailed for two years
LONDON, UK: People found guilty of internet "trolling" in Britain could be jailed for up to two years under government proposals, following a number of high-profile cases of abusive and threatening behaviour on Twitter. read more>>
Google profits fall as ad revenue declines
SAN FRANCISCO, USA: The rise of smartphone use to access the internet has slowed the number of clicks on advertisements and cut into profits earned by Google in the third quarter of the year. revealed. read more>>
More International
Government
No Ebola in SA, neighbouring states yet
The Department of Health has, in an update of the Ebola outbreak in West Africa, reported that there are still no suspected or confirmed cases of Ebola Virus Disease (EVD) in South Africa or its neighbouring countries. read more>>
Zuma will maintain Parliamentary obligations
The Office of the President says a media report that President Jacob Zuma will no longer attend to his Parliamentary responsibilities is both incorrect and grossly misleading. read more>>
State seeks to build closer ties with media
President Jacob Zuma says government will establish a platform for members of the media and government to share ideas on a range of issues. read more>>
More Government news
Jobs offered


New events to diarise
The Annual Cintron Pink Polo event
Vivid Luxury - 25 Oct 2014 Cape Town

Cyber Crime in Banking Conference
Mogorosi Communications and Consultancy - 30 Oct 2014 to 31 Oct 2014 Johannesburg

Africa Marine and Leisure Expo
1 Nov 2014 to 2 Nov 2014 Durban

Trade Finance Conference 2014
Trade Conferences International - 5 Nov 2014 to 6 Nov 2014 Johannesburg

Agriworks Farmers Expo
CADEK Media - 6 Nov 2014 to 8 Nov 2014 Stellenbosch

Platinum Fashion Festival
North West School of Design - 8 Nov 2014 Klerksdorp

Fleet management course
TransAuto Academy - 10 Nov 2014 to 13 Nov 2014 Randburg

Cash Management and Bank Notes
Trade Conferences International - 12 Nov 2014 to 13 Nov 2014 Johannesburg

LeKap Lifestyle Fair 2014
Vivid Luxury - 6 Dec 2014 Cape Town

Richies Toy Fair
RICHIES MODEL CARS - 6 Dec 2014 to 7 Dec 2014 Johannesburg, Randburg

Gauteng Outdoor Expo
Outdoor Events and Exhibition Organisers - 29 May 2015 to 31 May 2015 Johannesburg

Upcoming events
WEConnect International SA Information Session
Upbeat Marketing - 21 Oct 2014 Johannesburg

EnviroCon 2014
Environmental Assurance (Pty) Ltd - 22 Oct 2014 to 24 Oct 2014 Pretoria

Quotes
Jim Treliving
"The harder I worked, the luckier I got."

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