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Retail

Today's top stories
[CEM Summit] How to be great at customer service

Jessica Taylor

'Customer service is about people and trying to please them, but it begins with the employee, not the customer because "happy teammates equal happy customer" - Sam Sabbagh.

Read more >>

Bakwena responds to COSATU allegation on toll plaza

Bakwena Platinum Corridor Concessionaire (Bakwena) says it's not involved in second toll plaza on the N4 West at Skilpadhek.

Read more >>

The Google doodle and other fluid trademarks

Ilse du Plessis

There was an interesting article in a publication called TBO (Trademarks and Brands Online) entitled Fluid Trademarks: Keeping Them Watertight. So what are fluid trademarks?

Read more >>


Banking & Finance
Telkom's offer for BCX presented to shareholders

Samuel Mungadze

Business Connexion (BCX) sent its shareholders a firm offer from Telkom to buy out the group at R6.60 per share‚ valuing the information technology group at about R2.7bn. Read more >>

Brand News
New website, YouTube channel for Assupol
Assupol has launched its new website, following its advertising campaign launched in January 2014, featuring musician and brand ambassador Hugh Masekela. Read more >>

Commercial Property
Good returns from Synergy's linked units

Alistair Anderson

Synergy Income Fund's A and B units have been among the listed property index's top performers since the beginning of the year‚ with both having risen nearly 20% while the index gained about 6%. Read more >>

CSI
'Post Your Selfie & Win' rhino orphanage car on show WODAC Pet Expo
At the WODAC Pet Expo 2014, taking place 18-20 July 2014 at the Gallagher Convention Centre in Midrand, visitors can take a 'selfie' with the Rhino Orphanage car at Stand 148, post it to Facebook and stand to win a holiday. Read more >>

E-commerce
Mobile and tablet shopping continues to grow
Are malls on their way to becoming a remnant of the past? Read more >>

Manufacturing
Ford, Toyota halt production
Retailers
Russell Hobbs signs with Primall Media

International

Twitter records smashed in Brazil
PARIS, FRANCE: Germany's nail-biting victory over Argentina in the World Cup final entered the record books for social media companies Twitter and Facebook. Read more >>

Internet gambling guidelines tighten rules in EU states
BRUSSELS, BELGIUM: The European Union is to tighten rules that regulate online gambling in an effort to protect minors and coordinate a huge but fragmented market. Read more >>

Sotheby's join eBay to offer online sales of art, collectibles
NEW YORK, USA: - Online company eBay and the renowned auction house Sotheby's have jointly announced a partnership for online sales of art and collectibles. Read more >>

Telecoms sector can compete in Mexico
MEXICO CITY, MEXICO: President Enrique Pena Nieto enacted a law that aims to open up Mexico's telecommunications industry to competition. Read more >>


More International


Government

New pension fund rules cause confusion for administrators

Evan Pickworth

Most companies are in the dark on how to amend payrolls to accommodate the retirement fund and tax reforms coming in March next year‚ according to experts at a "Do or Die" pensions conference. Read more >>

Some tax incentives should be axed says Davis

Ntsakisi Maswanganyi

The government should look at scrapping some of the tax incentives for small businesses in favour of rebates rewarding businesses that are more tax-compliant. Read more >>

Lessons from the NPA: When the past comes back to haunt you

Jenny Reid

More skeletons have fallen out of the National Prosecuting Authority's closet, throwing security flaws within government into the spotlight once again. Could this happen within your organisation? Read more >>

DA to take Muthambi to court
The DA is taking Communications Minister Faith Muthambi to court over her decision to appoint Hlaudi Motsoeneng as chief operations officer of the SABC. Read more >>

MPs want answers: Motsoeneng appointment; SABC chair's qualifications
Communications Minister Faith Muthambi and the board of the SABC are to be quizzed by parliament on the appointment of its chief operating officer, and to clarify allegations that the board's chair has lied about her own qualifications. Read more >>


More Government news


Lifestyle

Still tickling the ivories

Eugene Yiga

South African entertainer Jonathan Roxmouth chats about being back at the piano in the 20th anniversary production of A Handful of Keys. Read more >>

Local is lekker with Chef Hajierah

Angie White

An afternoon dining next to the pool at the sunset deck of The Peninsula All-Suite Hotel in Sea Point is by far one of the most serene and enjoyable places to spend a typically sunny winter's day in Cape Town. Add celebrated local chef, Hajierah Hamit to the mix and you have the perfect recipe for an afternoon well-spent. Read more >>


Jobs offered

Senior and Junior Fashion Merchandisers - Johannesburg
Senior and junior fashion merchandisers required for a large import of homeware. Basic + Incentive + Pension Fund for Seniors - Basic + Pension Fund for juniors Read more >>




New events to diarise

Comprehensive fleet management course
TransAuto Academy - 21 Jul 2014 to 24 Jul 2014 Randburg

Rural Expo
Lavaniye - 24 Jul 2014 to 25 Jul 2014 Butterworth

Good Hair Expo
Good Hair Expo - 26 Jul 2014 Cape Town

Business Women's Showcase
Fine Women Business Network - 2 Aug 2014 Cape Town

Bike, Boat and Outdoor Show
8 Aug 2014 to 10 Aug 2014 Johannesburg

Lorna Jane pop up shop
The Pole Project - 27 Aug 2014 Cape Town

Green Building Convention
GBCSA - 10 Sep 2014 to 12 Sep 2014 Cape Town

Retail Congress Africa 2014
i2i Events - 18 Nov 2014 to 19 Nov 2014 Johannesburg

Startup Picnic
TiisetsoMaloma.com - 22 Nov 2014 Johannesburg

IFAT Environmental Technology Forum
MMI South Africa (Pty) Ltd - 15 Sep 2015 to 18 Sep 2015 Johannesburg


Upcoming events

Sales Success
Dale Carnegie Training - 16 Jul 2014 to 19 Nov 2014 Johannesburg,Pretoria

Social media marketing for business workshop
Blue Magnet Digital Academy - 17 Jul 2014 Johannesburg

Data governance event
SAS - 17 Jul 2014 Johannesburg

Your 67 minutes in an urban vegetable garden
Bertrams Inner City Farm - 18 Jul 2014 Johannesburg


Quotes

Mark Caine
"The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself."

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