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Colin Morris
Colin Morris
[NewsMaker] Evans Manyonga
Does anyone know if the SA Fast Company will also have a digital edition...?
Posted on 20 Sep 2014 11:41
noel mashego
SA is improving its service delivery claims Zuma
I'm really not surprised about this oke. whoever writes what Zuma is reading, he's a genius in his own world of fools and his favourite number 1 fool is Zuma.
Posted on 20 Sep 2014 03:09
Jacques Kuun
Jacques Kuun
New CEO for kalahari.com
I challenge this "expert CEO" to personally sort out my 3 outstanding "dispatch in 24 hours" parcels. They took my money and now simply sit back. DISGRACEFUL COMPANY!
Posted on 19 Sep 2014 22:39
Narian Chengiah Naidoo
Mooi River municipality disbanded, councillors fired
Councillors fired, okay now what about firing the President.
Posted on 19 Sep 2014 19:28
Narian Chengiah Naidoo
Summit to tackle Ekurhuleni housing delivery
Promote birth control to tackle over population and the Ekurhuleni housing delivery will be solved.
Posted on 19 Sep 2014 19:26
Narian Chengiah Naidoo
Summit to tackle Ekurhuleni housing delivery
Promote birth control to tackle over population and the Ekurhuleni housing delivery will be solved.
Posted on 19 Sep 2014 19:26
Narian Chengiah Naidoo
SA is improving its service delivery claims Zuma
This bloke is a joke, He can lie from every orifice in his body.
Posted on 19 Sep 2014 19:21
Andre Rademan
Andre Rademan
The Loeries 2014: All the finalists
Thanks Willie, fixed up, another 62 added.
Posted on 19 Sep 2014 15:19
Dylan Balkind
Dylan Balkind
The Loerie Awards: One long stick fight
Beautifully written, brother. Proud hu man.
Posted on 19 Sep 2014 14:35
Colin Morris
Colin Morris
[NewsMaker] Evans Manyonga
Fasts acid test will be seeing SA stories that go on to make the US editions!.... as against other way round. Here's to seeing lots and lots of original and cool content. Here's to Edition 1!..... Colin Morris -Creative Pitch Doctor for Africa
Posted on 19 Sep 2014 13:20
Colin Morris
Colin Morris
[NewsMaker] Evans Manyonga
Fast Company should be able to shake up the corporate SA culture (too HR based) not only in print but hopefully in the 'live 'training area too..... Looking forward to holding edition1... Colin Morris -Creative Pitch Doctor for Africa
Posted on 19 Sep 2014 13:15
Willie Struwig
Willie Struwig
The Loeries 2014: All the finalists
This needs to be updated. A ton of finalists got released this morning.
Posted on 19 Sep 2014 11:24
Njue Kariuki
Njue Kariuki
Second tender awarded for NAA project
Hey hey hey; the project will cost US$ 22.8m and we are on phase II: http://constructionreviewonline.com/2014/09/16/httpconstructionreviewonline-com20140703kenya-pipeline-co-signs-us489m-contract-new-pipeline/
Posted on 19 Sep 2014 06:34
Barry Croff
Airtel, Tigo introduce cross-network money transfer service in Tanzania
princess lymer galabin
Posted on 18 Sep 2014 18:42
Robert Bloom
Robert Bloom
Starbucks creates addict's customer experience trifecta
Julian. You are spot on the money. We are in the experience economy and consumers want to feel that their time spent is not wasted. Its more than just service, its about enabling incredible experiences that they can go home and tell their friends about. and guess what...that's the best advertising you could ever get.
Posted on 18 Sep 2014 18:35
Quinn Lubbe
The 'three Hs' that will always fix a bad customer experience
Hey Julian,

Thanks for sharing this evergreen piece of customer relationship wisdom!

Although I am not working in the video production industry I also run a food truck business. In the hospitality industry the adage of 'the customer is king' is well known but sadly seldom practiced.

As you say - 'A bad customer experience can be turned into a good one by showing customers the human side of your business' - is such an effective way of potentially creating an ally of your brand for life.

Word of mouth - still the most powerful sales tool!
Posted on 18 Sep 2014 15:23
Francois van Dyk
Francois van Dyk
PR and the online measurement debate
I would certainly suggest that you also have a look at the recently launched Social Media Measurement Framework by AMEC (the international association for the measurement and evaluation of communication). This now provides hundreds of different metrics which can be utilised to measure social media effectiveness.

http://amecorg.com/social-media-measurement/framework/
Posted on 18 Sep 2014 14:06
trendyurls
Is there a formula to making content go viral?
You can see what SA people are sharing by viewing http://sa.trendyurls.com
Posted on 18 Sep 2014 12:30
Is there a formula to making content go viral?
You can see what SA people are sharing by viewing http://sa.trendyurls.com
Posted on 18 Sep 2014 12:29
Rose Morapama
Rose Morapama
The 'three Hs' that will always fix a bad customer experience
As an new entrepreneur stories like this one will indeed save our stormy days.
Posted on 18 Sep 2014 12:12
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