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Louise Marsland

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Louise Marsland is an independent editor, journalist, trainer, speaker and blogger in the media, marketing and advertising industry in South Africa, and a specialist in B2B media. Email her on , read her blog on Bizcommunity and follow her on Twitter at @Louise_Marsland.
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The conscious brand is the future

26 Oct 2009 12:01:00

We've gone from ‘save the whales' to ‘save our planet' in a short space of time. We've been told most of our household cleaning products and the ingredients in much of our processed food are giving us cancer, and that our rampant consumerism is to blame for everything else. So where does this leave our industry?

What was most interesting about Affinity Publishing's Brands & Branding for Good conference at Gallagher Convention Centre in Midrand last week (20 - 21 October 2009), was that the best presentations came from the advertising agencies. The saddest thing was that, once again, Government representation was nil.

It would have seemed incongruent just a couple of years ago, to have our ad agencies as part of any sustainability movement - being capitalism's henchmen - but as Net#work's Mike Schalit pointed out, the creative and ideas capital reside in agencies, and good ideas breed solutions. Let's also be quite frank: if pressure is being put on brands by their consumers to demonstrate corporate social responsibility, then the image portrayed by those brands has to reflect that. And so, the advertising message has to change.

Keynote speaker Seth Farbman, worldwide MD Ogilvy & Mather, New York and president of OgilvyEarth, was brilliant. He calls the shift in agencies from being drivers of consumption to being focused on ‘mission-based marketing'.

We need to understand firstly, what ‘doing good' means, he says. It's not the charity model but a sustainability model driven by partnerships that brands need to focus on (for example, give a man money on the street corner: keep him on that street corner; teach a man to fish: give him a living...).

He says ‘good' is about making decisions like we give a damn. The fact is that the resources of the world are under pressure and at OgilvyEarth they are applying their knowledge of branding and sustainability to give corporations the tools to lead in the new world order. This is critical, given research that shows that only 1% of people actually trust corporations and feel that corporations should be doing more to safeguard the planet.

It all comes down to AUTHENTICITY, says Farbman: "Don't just be good; use the opportunity to do good."

There's a critical date coming up that everyone needs to take note of: the Copenhagen summit on 7 December 2009, when world leaders from 192 countries meet to discuss climate control. The Copenhagen agreement will replace the Kyoto Protocol that failed dismally in doing enough to curb global carbon emissions, believed to be responsible for global warming and the destructive impact on the world's resources.

OgilvyEarth decided on a campaign around ‘Copenhagen' to raise awareness, with a message of hope: ‘Hopenhagen'. A massive social media campaign is underway to pressure world leaders to do the right thing. You can do your bit by signing petitions and posting your ideas for the planet's sustainability at Hopenhagen.org; on Facebook; MySpace and Twitter (@Hopenhagen) - just search ‘Hopenhagen'.

Schalit has a great idea to bring New York's ‘million' project to South Africa (the idea was born in an agency, Droga5, to do something about the education crisis in New York's public schools). He believes it could have the same effect here on encouraging good grades and school attendance at schools among marginalised youth.

The campaign consists of a new device, part mobile phone (after hours) and part computer (during school hours) which is being handed out to a million schoolkids in New York City. Kids get airtime and music rewards for showing up at school, participating in school projects and achieving good marks. The positive uptake has been staggering to date after rollout started in early 2009.

It is an inescapable fact that all of us - individuals, brands, businesses - need to get involved to ensure that all we do has a positive impact on our communities and our environment. Take note of these industry sectors which are in serious trouble, or will be soon, for not doing more to lessen their carbon footprint, or listening to their consumers to produce safer products - many will also face Government regulation (according to Leslie Pascaud, director: responsible marketing practice, Added Value, Paris, who spoke on day two of the conference):

  1. Bottled water - use of plastics, impinge on water resources.
  2. Airline industry - carbon emissions.
  3. Beef industry - hugely carbon intensive (new research: it has a bigger carbon footprint than the transportation industry). There was a comment I saw somewhere recently that says a meat-eater driving a Prius has a higher carbon footprint than a vegan driving a Hummer!
  4. Resort complexes: obscene waste of water. Some golf courses are, however, acknowledged as becoming super smart in their recycling of water and wetland protection.
  5. Ready-to-eat-food business: unhealthy, too many additives.
  6. Anti-stick pans: ingredients in Teflon are apparently dangerous. Other industries with chemicals in them that are endocrine inhibitors will also be targeted.
  7. Dirty coal power plants - will be increasingly taxed for carbon emissions (SA is a key culprit here, already contributing 50% of Africa's entire CO2 emissions.)

I sincerely hope that Ken Preston from Affinity Publishing will host another Brands & Branding for Good conference next year, because there are still so many questions on this topic that need to be explored. Despite the two hours plus it took in the traffic - each way, each day - to navigate the new spaghetti junction under construction at Allandale Road in Midrand for 2010, the conference was certainly worth it for the speakers who inspired us and showed us how to build new brand models with heart.

And for those of you plugged directly into this century, Kate Wolters from Added Value and I were tweeting from the conference using hashtag #BB4G on Twitter. And to punt my magazine, AdVantage, this year we added a monthly CSI column to highlight the good brands are doing, with a larger focus on CSI in an October issue feature. In our November issue, we have profiled one of the top NGOs which is working with brands to distribute and raise funds for sustainable projects.

As Farbman says: "We are all connected. The key is finding partnerships that resonate... give partners the tools and let them infect communities."

[26 Oct 2009 12:01]


 
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Mark
Disingenuous piece-
Hey Louise, why didn't you nake mention of the Twitter exchange we had, instead of stopping at mentioning the absence of Government? Disingenuous that! If you won't, I will. I asked you twice, Ken and Nic Dawes why there were no black speakers on the advertised roster of speakers and got no substantive answer, but clap, clap, you at the last minute manage to find one who managed absolutely no new insights, repeating the notions of hig, bad black Africa needs real contributions from business. Take out references to Africa from her comments and the principles could apply anywhere. You asked why Government wasn't there) Did you take a look around and ask yourself why the place was predominantly white?

The point is Louise and Ken, the conversation you are having does not resonate with Africans who are losing livelihoods, are plunging into poverty, are still marginalised and losing family to pandemics, are starving and so on.

What you're doing is great, but where's the balance: do you honestly show the same excitement when a poor person gets a plate of food as you do when you recycle a plastic bottle?

Some say this is yet another attempt to silence black voices. I am not there yet, but on the way. Until the advertising industry gets the balance right, understands there are priorities in this country, it will not be effective.You ought never to have another such conference without strident and challenging black voices, but it'll take too much of an adjustment, so you'll ignore this and go ahead won't you. And how would that have enriched your industry and this topic? Posted on 26 Oct 2009 14:39
CSR equals sustainability-
Mark, if business is more mindful about conducting business in a more sustainabile way it will have a vast impact on all resources. Current famine as a result of crop failures and climate change in Africa is a direct result of CO2 emissions in other parts of the world.
This conference was about total sustainabile business and changing attitudes - not just the environment, which is one aspect.
I'll refer your other points to the actual organisers of the conference - as an independent media delegate, I had nothing to do with the lineup or organisation. Posted on 27 Oct 2009 08:41
Didn't read the comment did you?-
No one has said sustainability/CSR etc is uniumportant. But where's the balance? Do you see this much passion invested in the problems faced by real people who may not be your LSM? Where's the passion for the poor: 1 in 4 kids in SA are malnourished - where's CSR when that's going on? Balance folks, balance. Deal with the environment AND the poor and deprived. That black voice that was so absent until the last minute (own up Louise) may have shed some light on this - and that really was my gripe. Inconvenient huh? Posted on 30 Oct 2009 18:03
Terry
Perhaps you didn't read the article properly...-
...the part about advertising industry needing to change to "mission-based marketing", the "new york project" trying to help educational crisis - heaven knows we need some of that. It is the very problems you state - loss of livelihoods, poverty, hunger and pandemics that should now be the objectives of "conscious brands". In fact we can go so far as to say that without consciousness of the above issues a brand will not have much of a future. When it comes to the "black voices" you speak of there has been no shortage of corporate empowerment in our region. Empowerment means being able to have a say and make a difference, but if the empowered within these organsiations are following the business as usual models then nothing will change; where are the strident black voices and new ideas within the ZA corporates? Why are they not exercising their voices? If we all of the same objective - that Africa is to flourish and rise above poverty and starvation and pandemics then we could all do well to listen and learn from conferences such as these which have the benefit of the whole as their sole objective. Posted on 28 Oct 2009 09:18
Andre Rademan
Round of applause!-
Thanks Louise for highlighting a very worthwhile cause.

Hope it will take place again next year, bigger and better. If so, would love to be there. Posted on 26 Oct 2009 16:09
Anika_Vegan
The conscious brand is the future-
Choosing a brand name is barely needed. Like you were choosing your food that's good for your health.

(a href="http://veganmainstream.com/blog")Anika_Vegan(/a) Posted on 5 Nov 2009 16:40
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