Your online reputation is worth gold...

[Anton Koekemoer] If you are interested in finding out what people are saying about your services and products online, have you considered starting an online reputation management strategy? Online reputation management, better known as ORM, involves so much more than just checking for links online. It's about monitoring (listening) to your actual reputation on the web and how people feel about your services, products, and company. 20 May 2013 11:35

Mediatech Africa caters to content creators

The countdown to Mediatech Africa 2013, taking place from 17-19 July 2013 at The Coca-Cola Dome, Johannesburg, South Africa, has started and anticipation for the top brands and services on offer this year in the broadcast, film and production industry has begun to build. 14 May 2013 21:29

Dare to be counter-intuitive

[Monika D'Agostino] Recently, I finished reading a book written by one of the "Housewives of New York", Carole Razdiwill. Don't judge me, I love watching these shows. It's one of my guilty pleasures. Contrary to popular perception, this book is excellently written, riveting and it takes you on a journey that is both intriguing and sad. The author is the widow of Jacqueline Kennedy Onassis' nephew. 4 May 2013 07:00

Airtel makes Samsung Galaxy S4 available across Africa

Bharti Airtel, the telecommunications service provider, has remained committed to providing its customers with cutting edge services. Beginning early May, consumers will have the opportunity to buy the Samsung Galaxy S4 smartphones in all Airtel outlets across the African continent. 25 Apr 2013 10:21

Seven stages in becoming an industry expert

[Douglas Kruger] From Amoeba to Icon; where do you currently rank in your industry's natural progression? In this piece, I walk you through the seven stages of development as you strive to position yourself as an industry expert. [video] 13 Apr 2013 06:31

High operating costs impact customer service in Africa

Although their transition to middle class status has been fairly rapid, African consumers have embraced new mobile technologies that keep them informed of the growing array of brands, products and services. These, however, are not always easily available to them. 4 Apr 2013 11:46

Global survey acknowledges Africa's retail potential

Barclays recently released the results of a survey that questioned retailers on their attitudes towards international expansion. While, for now, the USA and China remain firm favourites for British retailers, the island's brands see Africa as the retail growth story of the next decade. 3 Apr 2013 08:30

AfDB - The importance of trade integration

A new policy paper by the African Development Bank (AfDB) carries the importance of trade integration to macroeconomic convergence. 26 Mar 2013 12:39

Africa's ICT environment should meet mobile consumer demands

The question ICT providers and regulators alike have to ask themselves is whether they've created a climate conducive to meeting the demands and expectations of the mobile consumers of the future, Themba Khumalo, MTN Group operations executive, said earlier this week. 20 Mar 2013 11:21

Bizcommunity.com

If you're content, we're content

[Issued by Bizcommunity.com] "Content" is currently on everybody's lips, with everyone from the existing media to brand owners and individuals being encouraged to become content providers. Bizcommunity has been ahead of the content curve for over a decade. 18 Mar 2013 09:03

Intelligent consumers influence sales, marketing tactics

[Daryn Smith] You will have difficultly finding an organisation that gives you a non-biased story; they are not going to tell you the negative points about their product or service, only the positive points. 8 Mar 2013 05:47

Clarotech Consulting awarded Digium Pinnacle Partner Award

Clarotech Consulting has been awarded a Digium Pinnacle Partner award in the category Pinnacle Circle of Excellence and Partner of the Year in Africa. 27 Feb 2013 12:17

Growth in remittances brings opportunity for African brands

[Veejay Archary] A new trend in remittances is emerging and is fast becoming a new paradigm shift in the way in which retail and service brands should be positioning themselves in thriving African Markets. 26 Feb 2013 12:29

'Consumer centricity' and raids of grey

[Gavin Mills] How fortunate we are to live in high-tech times. Every bit of information that has ever existed, swelling exponentially second by second, available to anyone, anywhere at any time, right at your fingertips. 21 Feb 2013 12:30