[Aki Kalliatakis] Customers have the power to change service levels, performance and product, yet still they feel they are often mistreated. Successful complaining however needs to be focused in order to achieve lasting results.
24 May 2012 09:21According to Peter Harvey, the founder and CEO of payment gateway provider PayGate, Yuppiechef is one of the most successful online businesses staying one-step ahead of fraud attempts.
24 May 2012 06:39According to a
Business Live report, some companies are likely to ditch e-mails in favour of social networking sites to forge closer ties with customers and partners, which quotes the IBM CEO study of 1 700 chief executives from 64 countries.
23 May 2012 15:57
NEW YORK, US: The awards evening for the winners of the 2012 CLIO Awards, one of the world's most recognised awards competitions honouring excellence in advertising, design and communications, was held last night. Among the winners - out of more than 11 000 submissions from around the world, were a number of South African entries.
16 May 2012 12:31
CNBC Africa, the pan-African financial and business channel, will celebrate five years of continental business broadcasting across Africa on 1 June 2012.
16 May 2012 11:42
[Zeenat Moorad] KFC's expansion into Africa is aimed at tapping into a rising middle class market with strong economic growth potential, the fast food player said recently.
14 May 2012 13:56
The
Customer Experience Management Africa Summit, hosted by Kinetic Events, to be held in Cape Town, South Africa, on 2-3 August 2012 will bring together Africa's industry leaders and provide a platform to build relationships, share ideas and most importantly, to do business.
14 May 2012 11:24
Haier Group Corporation, the global home appliances brand, has appointed International Business Systems (IBS) as it's authorised distributor in Egypt, it was annonced yesterday, 9 May 2012. The new partnership enables Haier to offer its extensive home appliance and consumer electronics products to the Egyptian market.
10 May 2012 11:33
The 2nd annual IT Infrastructure Africa Summit which will focus on IT Infrastructure challenges and how these challenges can be overcome through innovation, alignment of business with technology and the positive influence of active government participation is set to take place at the Westin Hotel in Cape Town, South Africa on 12-13 July 2012. Organisers of the summit, Kinetic Events has announced that the summit will host Melanie Burke, CEO of MAB and Associates.
8 May 2012 16:05
[Johanna McDowell] Digital or online agencies are different to lead agencies, as they operate in the online space by creating and implementing digital marketing campaigns that get onto online networks such as LinkedIn, Twitter and Facebook. Whatever digital dilemma a client may have, digital agencies have the ability to provide a holistic solution.
8 May 2012 13:08
Helios Towers Tanzania (HTT), a subsidiary of Helios Towers Africa (HTA) and reportedly the first tower company in Tanzania, has been awarded 'Africa Loans Deal of the Year' by
The Banker magazine. The award follows the completion in December 2011 of HTT's US$85 million equivalent deal.
3 May 2012 14:03
Telecoms operator Bharti Airtel has released its consolidated IFRS results for the fourth quarter and year ended 31 March 2012.
2 May 2012 11:25
Angola
Botswana
Malawi
Mozambique
Namibia
South Africa
Zimbabwe
Cote D'Ivoire
Ghana
Nigeria
Kenya
Uganda
Tanzania
Mauritius
Seychelles
Algeria
Egypt
Morocco
Zambia
The focus of the online media marketing sector discussion at the fifth Thought Leadership Digibate, recently hosted by Aegis Media in conjunction with Bizcommunity.com in Johannesburg, centred around the 2012 Biz Trends Report which was released earlier this year. 11 May 2012 15:21
