The beauty of social media engagement...

LONDON, UK: While Britain's beauty and personal care industries increasingly look to take advantage of the opportunities offered by an increasingly online - and vocal - audience, understanding their behaviour while there is crucial to future success. 7 May 2012 12:42

Ovum comments on O2 Wallet

LONDON, UK: Mobile operator, O2 has announced the launch of O2 Wallet - a service it says will deliver the benefits of mobile money to more UK consumers than any other product or service currently available. Eden Zoller, principal analyst at Ovum and author of upcoming report Mapping Mobile Payments, April 2012, has the following comment: 2 May 2012 13:24

Amazon dominates search and social in consumer electronics retail

LONDON, UK: More than 1.5 million searches were made for consumer electronics online in November and in terms of visibility, Amazon dominated in both search and social media according to the latest research, Brown Goods - Issue 10, by leading independent specialist search and social media marketing agency, Greenlight. 20 Jan 2012 08:21

M-commerce transactions to generate service revenues of US$37 billion in 2016

LONDON, UK: Service revenues or fees from m-commerce transactions are expected to reach US$37 billion by 2016, according to the latest research published by Informa Telecoms & Media. The biggest opportunity to earn service revenues will be from the mobile remote payments for physical goods and services and international mobile money transfers, which together will be worth over US$25 billion in 2016, accounting for two-thirds of the total m-commerce market. 19 Jan 2012 10:30

Surprising festive facts from Mintel

[Mintel Oxygen reports] LONDON, UK: While the past year at Mintel has unearthed a vast amount of new consumer trends and market information - with Christmas just around the corner, we've looked into our market intelligence to find out just what Brits do to make their festive season special. Some might surprise you... 13 Dec 2011 09:43

Price comparison sites - it's a click with 60% of Brits

[Mintel Oxygen reports] LONDON, UK: With time at a premium, a difficult economic climate and busy schedules prevailing, initiatives promising to save both time and money have proved big winners with consumers in recent years. Proving this point, new research from Mintel finds as many as 60% of Brits are "most likely" to use a price comparison site when researching or buying a financial product - earning them the position as the most popular source of financial information in the UK today. 19 Oct 2011 10:48

Informa announces its 7th annual Industry Outlook event

LONDON, UK: Informa Telecoms & Media has announced that it will host its 7th annual Industry Outlook event (www.industry-outlook.com) on 24 November 2011 at the Conference Centre in central London. 15 Sep 2011 10:05

UK mobile retail access via smartphone grows in past year

LONDON, UK: comScore, Inc has released data from the comScore MobiLens service showing that 13.5 million users across the five leading European markets (France, Germany, Italy, Spain and the UK), accounting for 5.8% of all mobile subscribers, accessed online retail sites in the three month average period ending May 2011. 2 Aug 2011 11:52

Using 'the science of shopping' to track-and-target

[John Ginsberg] LONDON, UK: Environmental psychologist Paco Underhill firmly believes that our environment influences our behaviour. He found a powerful (and profitable) application for his theories in the retail environment and founded what is now known simply as "The Science of Shopping." 12 Jul 2011 12:53

It's not a phone: The future of mobile marketing

LONDON, UK: As the take-up of smart phones increases exponentially and as usership becomes the norm rather than the exception, The Chartered Institute of Marketing launches a new paper looking at the future of mobile marketing. 12 Jul 2011 11:23

The top 100 UK retail websites revealed

[© Verdict 2011] LONDON, UK: UK consumers visit Amazon more than any other retailer website, according to a new poll* by Verdict. 17 Jun 2011 05:43

The evolution of social media in retail

[© Verdict 2011] LONDON, UK: Many retailers are overlooking the huge potential of transforming their online stores into entertainment destinations by integrating social media, finds Verdict. 17 Jun 2011 05:40

It's the golden age for the digitally empowered consumer, says PwC

LONDON, UK: A new collaborative entertainment & media industry emerges from the recession but who will pay for content and infrastructure? 14 Jun 2011 12:30

Mobile payments: Trust and familiarity are crucial in driving adoption

NUREMBERG, GERMANY: Trust and familiarity are the key drivers in consumer preference for mobile payment services, according to a new study. The survey by GfK NOP, a global market research agency, covered nine countries (US, UK, France, Italy, Germany, Spain, South Korea, Brazil and China) and included 8603 online interviews, with each country's sample designed to represent their online population. 23 May 2011 10:15