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The Weekly Update EP:02 Prince Mashele on the latest news over the past week.

The Weekly Update EP:02 Prince Mashele on the latest news over the past week.

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    Source: Supplied.
    MortgageMarket expands into Namibia, pioneering online home-loan marketplace
    RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3
    Generative AI promises a mobile messaging revolution

    By Lindsey Schutters 11 Apr 2024

    Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa
    Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa

    10 Apr 2024

    Microsoft buys professional network LinkedIn for $26bn
    Microsoft buys professional network LinkedIn for $26bn

    14 Jun 2016

    Beyond the badges: the real business case for gamification
    Beyond the badges: the real business case for gamification

      13 Jun 2016

    IT as energy - changing the outsource vs insource debate
    IT as energy - changing the outsource vs insource debate

      10 Jun 2016

    M4JAM acquired by Informal Solutions
    M4JAM acquired by Informal Solutions

    9 Jun 2016

    CIOs immersed in customer experience will drive growth
    CIOs immersed in customer experience will drive growth

    9 Jun 2016

    Introducing Lengau: Africa's fastest super computer
    Introducing Lengau: Africa's fastest super computer

      8 Jun 2016

    #YouthMonth: iFixing the quick-throwaway culture
    #YouthMonth: iFixing the quick-throwaway culture

      3 Jun 2016

    Image via Twitter
    Growing strong: Five digital leadership lessons from the Game of Thrones

      1 Jun 2016

    HP Enterprise plans $8.5bn spinoff, merger
    HP Enterprise plans $8.5bn spinoff, merger

    27 May 2016

    Developer recruitment platform OfferZen launches in SA
    Developer recruitment platform OfferZen launches in SA

      26 May 2016

    Building smarter, better malls
    Building smarter, better malls

      25 May 2016

    Are you managing the people or the tech?
    Are you managing the people or the tech?

      23 May 2016

    Robotics - a revolution in BPS efficiency
    Robotics - a revolution in BPS efficiency

      20 May 2016

    Pressure on public sector to deliver business continuity
    Pressure on public sector to deliver business continuity

    18 May 2016

    Mastermind Groups assist SMEs with digital transformation
    Mastermind Groups assist SMEs with digital transformation

    17 May 2016

    Is your contact centre a brand building or grudge centre?
    Is your contact centre a brand building or grudge centre?

    17 May 2016

    Left to right: Chris George, strategic negotiator, Google; Mike van den Bergh, CMO, PCCW Global; Funke Opeke, CEO, MainOne; Chris Wood, CEO, WIOCC and Willem Marais, group managing executive and CEO, Liquid Telecom SA, during the MainOne-hosted Africa Panel Session.
    Africa's digital potential discussed at International Telecommunications Week

    13 May 2016

    Image via
    Airtel and Facebook to launch Free Basics in Nigeria

    11 May 2016

    Voice analytics can improve effectiveness of contact centres
    Voice analytics can improve effectiveness of contact centres

      10 May 2016

    Raidarmax via
    Vodacom to discontinue mobile payment offering in SA

    9 May 2016

    Will chatbots replace humans at contact centres?
    Will chatbots replace humans at contact centres?

    4 May 2016

    Pros and cons of hosted and on-premise storage
    Pros and cons of hosted and on-premise storage

      3 May 2016

    Mall of Africa
    Mall of Africa future-ready with Wi-Fi network

    28 Apr 2016

    Visual IVR can transform the service experience
    Visual IVR can transform the service experience

    26 Apr 2016

    Staying on top of trends in the security industry in 2016
    Staying on top of trends in the security industry in 2016

      26 Apr 2016

    MTN Business launches cloud services platform in Rwanda and Cameroon
    MTN Business launches cloud services platform in Rwanda and Cameroon

    25 Apr 2016

    ESD facilitates smoother sales to channel partners
    ESD facilitates smoother sales to channel partners

      21 Apr 2016

    Use a Facebook chatbot to transform customer experience
    Use a Facebook chatbot to transform customer experience

      20 Apr 2016

    Municipalities can drive efficiency through shared services
    Municipalities can drive efficiency through shared services

    18 Apr 2016

    Get connected in the clouds at Table Mountain Cableway's Wi-Fi Lounge
    Get connected in the clouds at Table Mountain Cableway's Wi-Fi Lounge

    15 Apr 2016

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    Microsoft buys professional network LinkedIn for $26bn
    Microsoft buys professional network LinkedIn for $26bn

    14 Jun 2016

    Beyond the badges: the real business case for gamification
    Beyond the badges: the real business case for gamification

     13 Jun 2016

    IT as energy - changing the outsource vs insource debate
    IT as energy - changing the outsource vs insource debate

     10 Jun 2016

    M4JAM acquired by Informal Solutions
    M4JAM acquired by Informal Solutions

    9 Jun 2016

    CIOs immersed in customer experience will drive growth
    CIOs immersed in customer experience will drive growth

    9 Jun 2016

    Introducing Lengau: Africa's fastest super computer
    Introducing Lengau: Africa's fastest super computer

     8 Jun 2016

    #YouthMonth: iFixing the quick-throwaway culture
    #YouthMonth: iFixing the quick-throwaway culture

     3 Jun 2016

    Image via Twitter
    Growing strong: Five digital leadership lessons from the Game of Thrones

     1 Jun 2016

    HP Enterprise plans $8.5bn spinoff, merger
    HP Enterprise plans $8.5bn spinoff, merger

    27 May 2016

    Developer recruitment platform OfferZen launches in SA
    Developer recruitment platform OfferZen launches in SA

     26 May 2016

    Building smarter, better malls
    Building smarter, better malls

     25 May 2016

    Are you managing the people or the tech?
    Are you managing the people or the tech?

     23 May 2016

    Robotics - a revolution in BPS efficiency
    Robotics - a revolution in BPS efficiency

     20 May 2016

    Pressure on public sector to deliver business continuity
    Pressure on public sector to deliver business continuity

    18 May 2016

    Mastermind Groups assist SMEs with digital transformation
    Mastermind Groups assist SMEs with digital transformation

    17 May 2016

    Is your contact centre a brand building or grudge centre?
    Is your contact centre a brand building or grudge centre?

    17 May 2016

    Left to right: Chris George, strategic negotiator, Google; Mike van den Bergh, CMO, PCCW Global; Funke Opeke, CEO, MainOne; Chris Wood, CEO, WIOCC and Willem Marais, group managing executive and CEO, Liquid Telecom SA, during the MainOne-hosted Africa Panel Session.
    Africa's digital potential discussed at International Telecommunications Week

    13 May 2016

    Image via
    Airtel and Facebook to launch Free Basics in Nigeria

    11 May 2016

    Voice analytics can improve effectiveness of contact centres
    Voice analytics can improve effectiveness of contact centres

     10 May 2016

    Raidarmax via
    Vodacom to discontinue mobile payment offering in SA

    9 May 2016

    Will chatbots replace humans at contact centres?
    Will chatbots replace humans at contact centres?

    4 May 2016

    Pros and cons of hosted and on-premise storage
    Pros and cons of hosted and on-premise storage

     3 May 2016

    Mall of Africa
    Mall of Africa future-ready with Wi-Fi network

    28 Apr 2016

    Visual IVR can transform the service experience
    Visual IVR can transform the service experience

    26 Apr 2016

    Staying on top of trends in the security industry in 2016
    Staying on top of trends in the security industry in 2016

     26 Apr 2016

    MTN Business launches cloud services platform in Rwanda and Cameroon
    MTN Business launches cloud services platform in Rwanda and Cameroon

    25 Apr 2016

    ESD facilitates smoother sales to channel partners
    ESD facilitates smoother sales to channel partners

     21 Apr 2016

    Use a Facebook chatbot to transform customer experience
    Use a Facebook chatbot to transform customer experience

     20 Apr 2016

    Municipalities can drive efficiency through shared services
    Municipalities can drive efficiency through shared services

    18 Apr 2016

    Get connected in the clouds at Table Mountain Cableway's Wi-Fi Lounge
    Get connected in the clouds at Table Mountain Cableway's Wi-Fi Lounge

    15 Apr 2016

    Government should be championing for an always-on approach
    Government should be championing for an always-on approach

    14 Apr 2016

    The rise of customer-focused IT
    The rise of customer-focused IT

     12 Apr 2016

    Reconciling CX and the CFO
    Reconciling CX and the CFO

     7 Apr 2016

    New MTN bundle allows users to recharge via sun
    New MTN bundle allows users to recharge via sun

    5 Apr 2016

    Importance of quick, secure and flexible IT delivery
    Importance of quick, secure and flexible IT delivery

     4 Apr 2016

    Alex Stokes via
    Digital transformation is key to Africa's future

     29 Mar 2016

    A new approach to branch IT
    A new approach to branch IT

     22 Mar 2016

    Value of investing in effective IT service management
    Value of investing in effective IT service management

     22 Mar 2016

    MTN launches LTE-a network
    MTN launches LTE-a network

    17 Mar 2016

    Omni-channel call centre dos and don'ts
    Omni-channel call centre dos and don'ts

     16 Mar 2016

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