Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Special Sections

BizTrendsPendoringIMC ConferenceLoeriesWomen's MonthCannes LionsOrchids and Onions#StartupStoryMore Sections..

In the news

IncubetaDaily MaverickTopco MediaThe Walt Disney Company AfricaPointM&C Saatchi AbelDentsuOgilvy South AfricaOFM RadioeMediaJoe PublicEast Coast RadioIpsosHelmPrimedia OutdoorEnquire about a company Biz Press Office

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Ads & Rates

Submit content

My Account

CRM, CX, UX News South Africa

Subscribe

Trending

2 days 7 days 30 days By Industry

Elections 2024

Angela Sobey , Western Cape, Equal Rights and more

Angela Sobey , Western Cape, Equal Rights and more

sona.co.za

Advertise your job ad
    Submit a job ad >>
    Search jobs

    Jobs

    More jobsSubmit a jobOpen account
    The panellists at the Flow discussion about the rise of first-party data was stacked with industry experts.
    Era of first-party data dawns as the data cookie crumbles 
    Francois Viviers is group head of marketing and communications. Source: Supplied.
    Capitec Bank's journey to becoming one of the world's strongest banking brands

    By Karabo Ledwaba 4 Apr 2024

    Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
    Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

    28 Mar 2024

    (c) Denis Ismagilov -
    How corporate SA can transition towards customer centricity and embrace the global paradigm

      17 Jan 2018

    IAS business director Nikkie Munsie.
    Helping agencies understand 2018's marketing challenges

      16 Jan 2018

    #BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness
    #BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

      11 Jan 2018

    One integrated platform for your sales, work, people, communication and data
    One integrated platform for your sales, work, people, communication and data

    Yreeka  11 Jan 2018

    #BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences
    #BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

      10 Jan 2018

    #BizTrends2018: Creating value remains key in the premium spirits brand experience
    #BizTrends2018: Creating value remains key in the premium spirits brand experience

      10 Jan 2018

    #BizTrends2018: How do we amplify emotional connections through consumer ecosystems?
    #BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

      9 Jan 2018

    #BizTrends2018: The call for authentic, experiential retail design
    #BizTrends2018: The call for authentic, experiential retail design

      8 Jan 2018

    #BizTrends2018: Top mobile trends for the 2018 consumer
    #BizTrends2018: Top mobile trends for the 2018 consumer

      8 Jan 2018

    Marcus von Geyso and Diogo Mendonça
    #BizTrends2018: Today's kids will never know...

      8 Jan 2018

    Laura Owings Rawden, director at Locomedia.
    #BizTrends2018: Your customers are smarter than you think - talk to them better

      8 Jan 2018

    Leigh Andrews, editor-in-chief of marketing and media at Bizcommunity.
    #BizTrends2018: Rewind from attention spam back to attention span

      8 Jan 2018

    Mike Oelschig, head of advisory at Cerebra.
    #BizTrends2018: The (eventual) rise of the social command centre in South Africa

      8 Jan 2018

    iBleat - a channel dedicated to customer service dialogue
    iBleat - a channel dedicated to customer service dialogue

    5 Jan 2018

    More businesses are trying mobile apps to lure and keep consumers
    More businesses are trying mobile apps to lure and keep consumers

      4 Jan 2018

    Pixabay via .
    How to build brand experiences with SEO

      26 Dec 2017

    Image credit: Dzianis Apolka - .
    Why human-centered design matters

      26 Dec 2017

    Image credit: gstockstudio -
    Shopping with tweens

      22 Dec 2017

    Image credit: Brandlove.
    Do you talk about great CX or do you do great CX?

      21 Dec 2017

    AfriGIS year-end letter 2017
    AfriGIS year-end letter 2017

    AfriGIS  20 Dec 2017

    How to thrive in the digital era
    How to thrive in the digital era

      14 Dec 2017

    Google announces top South African searches for 2017
    Google announces top South African searches for 2017

    13 Dec 2017

    Team Demographica.
    Get to grips with CX and the customer journey now, or else...

      7 Dec 2017

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    Defective product risk is an increasing peril for companies
    Defective product risk is an increasing peril for companies

    5 Dec 2017

    Screengrabs from the ad.
    #OrchidsandOnions: MTN's 'Bright side' really dazzles, but this Sunday Times sub sinks without a trace...

      5 Dec 2017

    Jochem Wijnands, Dutch founder and CEO of TRVL. Image supplied.
    Why digital publishers need to rethink what they're doing

      5 Dec 2017

    SA Customer Satisfaction Index reveals preferred mobile network
    SA Customer Satisfaction Index reveals preferred mobile network

    5 Dec 2017

    Is a little loyalty too much to ask for?
    Is a little loyalty too much to ask for?

      23 Nov 2017

    Techsys Digital awarded key Virgin Active platform
    Techsys Digital awarded key Virgin Active platform

    Techsys Digital  23 Nov 2017

    Show more

    More news

    (c) Denis Ismagilov -
    How corporate SA can transition towards customer centricity and embrace the global paradigm

     17 Jan 2018

    IAS business director Nikkie Munsie.
    Helping agencies understand 2018's marketing challenges

     16 Jan 2018

    #BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness
    #BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

     11 Jan 2018

    One integrated platform for your sales, work, people, communication and data
    One integrated platform for your sales, work, people, communication and data

    Yreeka 11 Jan 2018

    #BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences
    #BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

     10 Jan 2018

    #BizTrends2018: Creating value remains key in the premium spirits brand experience
    #BizTrends2018: Creating value remains key in the premium spirits brand experience

     10 Jan 2018

    #BizTrends2018: How do we amplify emotional connections through consumer ecosystems?
    #BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

     9 Jan 2018

    #BizTrends2018: The call for authentic, experiential retail design
    #BizTrends2018: The call for authentic, experiential retail design

     8 Jan 2018

    Laura Owings Rawden, director at Locomedia.
    #BizTrends2018: Your customers are smarter than you think - talk to them better

     8 Jan 2018

    Mike Oelschig, head of advisory at Cerebra.
    #BizTrends2018: The (eventual) rise of the social command centre in South Africa

     8 Jan 2018

    #BizTrends2018: Top mobile trends for the 2018 consumer
    #BizTrends2018: Top mobile trends for the 2018 consumer

     8 Jan 2018

    Leigh Andrews, editor-in-chief of marketing and media at Bizcommunity.
    #BizTrends2018: Rewind from attention spam back to attention span

     8 Jan 2018

    Marcus von Geyso and Diogo Mendonça
    #BizTrends2018: Today's kids will never know...

     8 Jan 2018

    iBleat - a channel dedicated to customer service dialogue
    iBleat - a channel dedicated to customer service dialogue

    5 Jan 2018

    More businesses are trying mobile apps to lure and keep consumers
    More businesses are trying mobile apps to lure and keep consumers

     4 Jan 2018

    Pixabay via .
    How to build brand experiences with SEO

     26 Dec 2017

    Image credit: Dzianis Apolka - .
    Why human-centered design matters

     26 Dec 2017

    Image credit: gstockstudio -
    Shopping with tweens

     22 Dec 2017

    Image credit: Brandlove.
    Do you talk about great CX or do you do great CX?

     21 Dec 2017

    AfriGIS year-end letter 2017
    AfriGIS year-end letter 2017

     20 Dec 2017

    How to thrive in the digital era
    How to thrive in the digital era

     14 Dec 2017

    Google announces top South African searches for 2017
    Google announces top South African searches for 2017

    13 Dec 2017

    Team Demographica.
    Get to grips with CX and the customer journey now, or else...

     7 Dec 2017

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    Defective product risk is an increasing peril for companies
    Defective product risk is an increasing peril for companies

    5 Dec 2017

    Screengrabs from the ad.
    #OrchidsandOnions: MTN's 'Bright side' really dazzles, but this Sunday Times sub sinks without a trace...

     5 Dec 2017

    Jochem Wijnands, Dutch founder and CEO of TRVL. Image supplied.
    Why digital publishers need to rethink what they're doing

     5 Dec 2017

    SA Customer Satisfaction Index reveals preferred mobile network
    SA Customer Satisfaction Index reveals preferred mobile network

    5 Dec 2017

    Is a little loyalty too much to ask for?
    Is a little loyalty too much to ask for?

     23 Nov 2017

    Techsys Digital awarded key Virgin Active platform
    Techsys Digital awarded key Virgin Active platform

     23 Nov 2017

    Scopen’s global CEO Cesar Vacchiano and Johanna McDowell of IAS.
    Getting to grips with the Scopen Agency Scope 2017

     22 Nov 2017

    Why branding really matters
    Why branding really matters

     22 Nov 2017

    BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
    BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

     20 Nov 2017

    Image credit: Pixabay - .
    Google reveals findings of the 2017 Connected Consumer Study

    20 Nov 2017

    Image credit: Sean Prior - .
    The rise of the emoji and the public rating system

     20 Nov 2017

    Designing for voice
    Designing for voice

    ,  14 Nov 2017

    Image credit: .
    Ask Afrika Orange Index: Feeling customer service

     13 Nov 2017

    Image credit: Negative Space via
    Data visualisation tools provide a view of the customer journey beyond marketing

     13 Nov 2017

    #AfricaCom: Mobile advertising - connecting brands to their customers
    #AfricaCom: Mobile advertising - connecting brands to their customers

     9 Nov 2017

    Cundill captions this ‘London: It’s Silicon Valley on ice.’
    #BehindtheSelfie with... Scott Cundill

     8 Nov 2017

    Show more

    Let's do Biz