The Helix Institute partners with MobileMoneyExpo for agent network management workshop in Lagos

The 4th MobileMoneyExpo delivers two full days of top executives networking, cutting-edge content from dynamic presentations and engaging discussions designed to address developments, challenges, opportunities and success stories within the financial inclusion ecosystem around Africa in 2014.

The Helix Institute of Digital Finance, founded in partnership with MicroSave, the Bill & Melinda Gates Foundation, the UN Capital Development Fund (UNCDF) and the World Bank's International Finance Corporation (IFC), provides world-class training and cutting-edge data for digital financial service providers. Helix assists mobile network operators, banks, financial institutions and third party providers in increasing efficiency, improving profits and extending financial services to the mass market.

According to Emmanuel Okoegwale, Principal Associate at MobileMoneyAfrica, "Helix brings unparallelled experiences and excellent understanding of agency network management which still eludes many providers in the mobile money space. The industry has a lot to learn from their wealth of knowledge."

The Helix Institute launched in November 2013 with its inaugural 'Agent Network Accelerator' training course held in Nairobi, Kenya. It will be running the course again four times in 2014, with the next course dates set for 24-28 March for nascent markets and 14-18 April for more advanced players. Kimathi Githachuri, Head of The Helix Institute of Digital Finance and former Head of Warid Pesa in Uganda (before its acquisition by Airtel), commented, "Agent network management is one of the greatest constraints to expanding mobile money and agent banking roll-outs. With insights from our global research project, and world-class digital finance training, Helix provides tailored advice to industry players looking to increase profits and expand their customer base.