This is a national emergency. Forget soft words like ‘crisis', or even ‘disgrace'. What is currently (if you'll pardon the pun) taking place in South Africa stands not only to do us serious immediate harm, but long-term damage that may be irreparable. Whatever the reasons behind our energy crisis, brand Eskom is in very serious trouble, and brand South Africa is going into a tailspin. And if our powers that be (there are plenty of puns available) cannot create a solution immediately, we may never recover.
A caller to 702 on Thursday last week said – with conviction – that Eskom is currently supplying around 3000mw per day of power to neighbouring countries. He was quickly followed by somebody from Eskom angrily refuting this, and explaining that they are only providing 960mw per day to an aluminium smelter in Mozambique. “Stopping that will not solve our energy crisis,” he said. That has to be the most insulting and outrageous remark one could hear in such times. When Eskom's website was reporting that our shortfall on that day was around 1400mw, 960mw would have gone a long way toward alleviating the 6 ½ hours of power outage we had in Rivonia. More to the point, why would Eskom be asking me to switch off my geyser to conserve energy if they consider saving 960mw a day to be worthless?
Dinner table discussions (and many hours of standing-outside-waiting-for-power discussions) are now pretty much exclusively given over to this situation. Much of it centres on the ‘real reasons' for our sudden lack. Could it be that we are being duped, people ask? We know that Enron manufactured an energy crisis for the purpose of driving up costs, and we know – because Eskom has told us – that the cost of power will have doubled by the end of this year. Why did the 2003 Eskom annual report glowingly attribute their R10 billion increase in revenue to ‘an increase in demand for power' without saying ‘and by the way, this means we won't be able to supply it in four years time'? Why did their 2007 annual report describe their R6 billion profit as being the result of ‘high growth in sales volumes' and operating costs that were ‘well contained', without making mention of the fact that it is somewhat irresponsible to applaud your abilities to sell more of what you are telling people you can't supply?
Between Eskom and the government, people are guilty of something here. It may not be the criminality that dinner tables and water coolers are suggesting. But if not, then it sure must be gross incompetence at the least. Perhaps even negligence. Yvonne Johnstone and her team at Brand South Africa must be weeping in dismay that a brand that has been so carefully nurtured and protected to become a world great is being so carelessly wrecked by those whom, it appears, have more interest in furthering their political status and personal financial positions than in providing the sustainable governance this brand needs to survive.
As Justice Malala so eloquently reported in The Times this week, Dele Olojede wrote of his native Nigeria that ‘Individuals arrange for their own security, their own electricity, their own water; every home is like a private local government.' When that was written in 2005 South Africans would have identified with all except perhaps the water component, but seeing the country in the same context as Nigeria was far from what we felt. In the space of a few short months the direct comparisons have become frighteningly close.
So whilst radio programmes interview economists on the likely short, medium and long-term impacts of this madness, I sat in a crowded printer's workshop on Saturday morning, waiting in a queue to get a client job printed that Eskom had prevented me from processing during the week. Jetline Rivonia had installed a generator on Friday in an attempt to rescue their suddenly suffering business, and word had spread fast. I chatted to the tearful owner of a well-known food outlet in Sandton City's food court, who could show me the number of days to bankruptcy on her hands. She has a generator, but not only does the centre empty out when the power goes off, but the extractor fans are not connected to the centre's generator, resulting in a smoke-filled food court. “Five days of consecutive lack of trade for a cash-over-the-counter business like ours is too much,” she told me. The managing director of a top engineering firm was there having prints of a document made to take to Malawi the following morning. “This contract is worth R22 million,” he said. “We haven't had power long enough to print these in the office all week.”
Then we went to lunch at the Baron in Woodmead, and groaned mournfully in chorus with the other patrons when the darkness hit. Only to be followed three seconds later by a cheer when the generator kicked in. After lunch we observed South Africa's new brand differentiator – at the bottom of the till slip was printed, “WE ARE GENERATOR DRIVEN”. We put in our order for the office generator – at a cost of more than R100 000 – on Monday, and agreed between us that in the immediate future generator power will be as much a hygiene factor for all SA brands as trustworthiness is for banks.
Giles Shepherd is Managing Director and co-founder of brandaliveTM – a specialist consultancy focussing on the development of brands through people. brandaliveTM pioneered the discipline of internal brand engagement in South Africa on its founding in 2001, and has taken the high ground as ‘The Brand Relationship Company'. Giles has significant experience in brands and branding throughout Africa, counting Sasol, the City of Johannesburg's ‘Joburg' brand, The University of Johannesburg and Mauritius Telecom among major projects he has led, and the Middle East, having established a brandaliveTM office in Kuwait in 2005 and operated extensively in these regions. He served as Chairman of the Board of Advisors to Unitech – the national body responsible for the development of higher education in Southern Africa, and continues to practice as a regular lecturer and conference speaker.
Our business philosophy and all of our endeavours are firmly rooted in the understanding that mediocre brands are separated from great brands by the nature of the relationships they conduct with their stakeholders.
Great brands create powerful internal relationships first. They enable and empassion their people to deliver on promises, and understand the inextricable link between brand-powered employees and their ability to attract and retain great talent.
And, naturally, the combined effect on great customer relationships.- more....
Botswana gets all its power from Eskom, (not so Mr 702 Eskom caller?) and apparently they have an "agreement" with the government not to load shed there (unconfirmed information) Posted on 23 Jan 2008 11:27
Not true, they have have "load shedding every day" at least in Gaborone. Not good enough, we need all the power here it is ours after all. The Batswana lives as if they are most privileged people on earth, lots and lots of top cars and houses with debt ten fold its worth and not a care that they ever have to repay it which they mostly don't. Ask me I have lived there long enough. Posted on 3 Feb 2008 12:12
Great that somebody is talking straight about this pathetic situation. And it is true that several African countries are getting power from Eskom that is not 'shed' because if it was they would choose another supplier. We don't have that choice. Posted on 23 Jan 2008 14:27
After more than a decade of 'rainbow nationa' positivity it is time South Africans acknowledged that Mbeki's government has been a disaster and Zuma (or Kgalema?)will be worse. We are witnessing the beginning of the end of Africa and no amount of looking on the 'bright side' (those puns again) will help. What the hell do we do? Posted on 24 Jan 2008 06:41
cos there is nothing you will ever be able to do about the fact that the black men and women (Mbeki, Zuma, Manto, Selebi and all) will rule. So racists like you should leave and see who cares! Posted on 29 Jan 2008 13:18
DOES IT REALLY MATTER WHO THE PRESIDENT OR HIS/HER MEMBERS ARE OR WHAT COLOUR THEY ARE? THE POINT IS IF OUR COUNTRY CONTINUES THE PATH THAT IS ON THEN YES......... WE ARE HEADING FOR DISASTER. SO THE FACT THAT MBEKI AND WHO EVER IS BLACK (DOESNT MATTER) BUT THE PEOPLE WHO ARE IN CHARGE NOW HAVE TO ANSWER FOR THE MISSHAPS THATS ALL.... IF MBEKI WAS WHITE HE WOULD STILL BE HELD ACCOUNTABLE, SO FOR ALL THE BLACK SOUTH AFRICANS OUT THERE WHO THINK THE WHITE SOUTH AFRICANS OUT THERE ARE ONLY BLAMING THE COUNTRIES DEMISE ON THE FACT THAT ITS THE BLACK MEN AND WOMAN WHO ARE INN CHARGE........ THEN CMON WAKE UP AND SMELL THE COFFEE............ WE ARE BLAMING THE PEOPLE IN CHARGE ..... NOT COLOUR OF THE PEOPLE IN CHARGE .
Bongi - you epitomise the reason racial slurs exist. You fantasise about criminal cohorts taking power because you are consumed with a need for vengence against white people, but you do not have the intellect to understand what it is you are willing upon yourself. Sadly, many intelligent, peaceful and resourceful people are leaving in their droves, and you will likely be granted your wish - a wish of being left in a country governed by cheats, thieves and rapists (of the economy, mainly). You will not have the ability to flee when you discover that they have no interest in making a better life for you. They are interested only in their own immediate benefit, and they will ignore your cries for help when you are left without access to food, water or power, being murdered, raped and pillaged in your own home regardless of your colour. Playing the race card has never brought benefit to anyone anywhere - and in a country where reasonable and clever people (of all races) achieved the greatest move to democracy in history, building a fantastic economy and society without bloodshed, to support those who are intent on ruining that is blind stupidity. And for your information, I am a non-white. Posted on 4 Feb 2008 10:52
Who am I to complain as we have had all of two power cuts for all of two hours. But I think its kak that this load shedding thing is hitting some people more than others.
WHy is Rivonia getting cut for 6 hours and five days at a time and here in Claremont we have been cut twice for one hour at a time?
Shouldn't we all suffer equally? Posted on 28 Jan 2008 13:26
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