Falling in the Top Ten, Akademie Street Boutique Hotel and Guesthouse in Franschhoek came in third place whilst 2Inn1 Kensington in the city centre came in 11th place.
Traveller's Choice awards are based on the reviews and opinions of millions of TripAdvisor users worldwide.
Regionally, the list of Traveller's Choice Hotels with Exceptional Service in Africa 2014 demonstrated a big focus on Cape Town, with the city having six properties listed on the Top 25 Hotels for Service in Africa.
They are:
In addition, Boulders Beach was also recently listed as the world's third most popular beach by Pinterest users.
CEO of Cape Town Tourism, Enver Duminy, says; "The prominence of so many Cape Town establishments is significant in that we are always striving to give our visitors the best possible experience and ultimate value for money. Cape Town Tourism would like to commend these establishments for their recognition and we feel this is an excellent indication of the overall level of service that Cape Town operators provide. The tourism industry in Cape Town should, however, not become complacent and continue to use customer surveys like this to benchmark the destination globally, and continue to improve and refine our visitor offering and services."
