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    SABC Education provides 2014 matric results via SMS and USSD

    The Department of Basic Education has partnered with SABC Education to provide a mobile service whereby matriculants can receive their exam results via their mobile phones.
    SABC Education provides 2014 matric results via SMS and USSD
    © Daniel Ernst – 123RF.com

    Simply SMS your ID number followed by your exam number to 35658 or *120*35658#. SMSes cost R3 and USSD rates apply.

    Matric results will be available from 6 January 2015 and the 7th for the Western Cape. The service is available until 31 January 2015.

    How to register:

    SMS


    • Send an SMS to 35658.
    • The SMS will consist of a keyword followed by the ID number and student number.
    • The system verifies the keyword, the ID number and the exam number; both numbers must have 13 digits in order to be accepted. The ID number will also be subjected to an algorithm that identifies if the ID number is a valid South African ID number.
    • After you have successfully registered, you will receive your results on the day of release.

    USSD


    • USSD is a text-based conversation which allows you to select multiple choice answers.
    • This is a great way to supply an interactive service to the learners and to gain various demographic insights from them.
    • It is also an excellent way to get an "opt in" for further communication from the consumers.
    • USSD works on feature and smart phones and allows a company to target every consumer with a handset.
    • The learners will dial *120*35658#, put in their ID number and they will get their results per subject.
    • USSD has what we call a resume session function, where the system recognises the number the next time the user dials the string. Meaning that it knows the last question the learner answered.
    • The learners will be given a choice to OPT in or not as we need to comply with POPI (Protection of Personal Information).
    • POPI promotes transparency with regard to what information is collected and how it is to be processed. This openness is likely to increase customer confidence in the organisation.

    For more info, email az.oc.cbas@aidemlaicos.
    www.sabceducation.co.za

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