Marketing Grist for the marketing mill South Africa

How to stop people from using your product

There is nothing more fascinating than to watch reverse branding at work. The most notable of which, in South Africa, was the creation of ABSA Bank. Basically what the marketers behind this process had to do was not only promote the new brand, but at the same time kill off brands such as Volkskas, Trust Bank and a couple of building societies that had been around for decades.

It wasn't easy trying to persuade loyal consumers that they had to kick these brand names into touch. In fact, ten years afterwards, in the Sunday Times Top Brands Survey, enough consumers were voting for Volkskas Bank as their top brand that it made it into the top ten banking brands.

Now we have Eskom. Not the most popular brand in South Africa right now but one that is trying as hard as possible to stop consumers from using its product. Of course, it sounds silly but it isn't really. With successive government leaders having ignored the looming crisis, Eskom was suddenly faced with not nearly enough infrastructure to supply the country with its electricity needs.

Finding other ways to reduce the load

So, apart from having to start building power stations as quickly as possible - an excruciatingly slow process - it had to find other ways of reducing the load. It gave away free long-life light bulbs and subsidised solar heaters. But it still wasn't enough.

Its latest idea was born out of an idea by Eskom's resident brand strategist, Kheepe Moremi, Groovin Nchabeleng from Blueprint and TheMediaShop. It involved creating a joint venture between Eskom and the SABC to raise awareness among South Africans on the importance of saving electricity.

It was called 'Power Bulletins' and Moremi claims that Eskom has measured a massive electricity consumption saving of up 250 megawatts, which is equivalent to powering a city the size of Bloemfontein.

Educating on how to save power

Launched in May this year, it has reached 5,5 million viewers daily and has informed consumers about the state of electricity with regards to supply and demand, as well as educate them on how to save power.

Just another great example of how to stop consumers from buying your product.

Moremi is an astute marketer whom I have known for years and I am sure he won't mind one bit if I brand him as South Africa's most unsuccessful product salesman ever.

About Chris Moerdyk

Apart from being a corporate marketing analyst, advisor and media commentator, Chris Moerdyk is a former chairman of Bizcommunity. He was head of strategic planning and public affairs for BMW South Africa and spent 16 years in the creative and client service departments of ad agencies, ending up as resident director of Lindsay Smithers-FCB in KwaZulu-Natal. Email Chris on moc.liamg@ckydreom and follow him on Twitter at @chrismoerdyk.
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