Research News South Africa

Where is your audience? Survey indicates it could be on Facebook

Bespoke research, in the absence of in-depth industry media and social media behaviour and psychographics, allows Limelight Consulting to form custom segmentations and draw insights on new media and traditional media, thus driving business objectives.
(c) Katarzyna Bialasiewicz -
(c) Katarzyna Bialasiewicz - 123RF.com

For its ‘Media Usage Report’, the agency has surveyed 1,200 consumers for each of its client’s briefs, creating a sample of over 33,000 annually. The data is continually analysed and interrogated, allowing for campaign manoeuvring while keeping abreast of trends and metrics.

“Our sample is bigger than the new Establishment Survey, currently at 12 500 (6 months of data) and 25,000 when the full year’s data is released in September,” states Ross Sergeant, MD, Limelight Consulting. “Our usage report offers us an understanding of consumer psychographics, which industry data is not giving us, allowing us to form custom segmentations for clients and draw insights on new media and traditional media – all in one.”

Facebook vs Snapchat

From a South African perspective, stats include that 72% of digitally connected adult South Africans use Facebook daily, while more people have used Facebook in the last week than watched television. Young adults, 18-24 years, are 8% less likely to use Facebook but more likely to engage on all other social media platforms – 85% of women surveyed make use of this platform on a daily basis, as opposed to 62% men.

Seventy-two percent of women have never used Snapchat, while only 37% of men claim the same. LinkedIn appears to be a popular professional networking site with one in four men making use of it. Young adults, aged 18-24 are 13% more likely to make use of Snapchat on a daily basis, with Instagram the second most used daily platform. Adults aged 25-24 are 31% more likely to make use of Facebook and 56% less likely to use Snapchat.

“Parents, if you want to know what your kids are doing, learn to use Snapchat, the high percentage of daily and weekly users suggest that it is here to stay and increasing in popularity,” comments Sergeant.

“Understanding media consumption is key to effectively and efficiently communicating with your consumers and social media is now challenging traditional media.” Past 7 day usage indicates that more people used Facebook (55%) than watched TV (52%). More people said they had read an article online (33%) in the last 7 days, than a magazine (30%).

New media reach increases

A comparison of new and traditional forms of media provides grounds for a compelling case in favour of new media advertising within the South African media landscape. The reach of new media forms is expected to continue to increase.

Psychographics matter. People who say, “Brands define me” are 16% more likely to use Instagram and those who “want to stand out from the crowd” are more likely to use Twitter and Snapchat. Consumers who buy products as they launch are more likely to use Snapchat, LinkedIn and go to the cinema.

“These are only a few snippets from the report. Sir Francis Bacon said it best, back in 1597, ‘Knowledge is power’ and it is with this knowledge of the consumer and media landscape that we are able to guide advertisers through the fragmented world of advertising,” concludes Sergeant.

For more information, go to LimelightConsulting.co.za.

Let's do Biz