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Why's the SANDF spending taxpayers' money on ads?

12 Apr 2012 10:184 comments3 BizLikes
I have been wondering for a while now why the South African National Defence Force thinks it's necessary to pay for advertising on billboards along the country's national highways. After all, these don't come cheap.
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Then, earlier this week while reading Business Day (page 6, 10 April 2012), I came across a large advert extolling the fact that it cares for its veterans. Well, I should hope so - but does this really warrant a large full-colour advert in an expensive newspaper? And I am sure that its newspaper campaign does not stop at Business Day.

This got me thinking: "Why are they spending so much taxpayers' money on this campaign? What are they hoping to achieve?"

Taxpayers are not direct beneficiaries of SANDF activities. Nor do we need to be persuaded to buy their products or service. We have a defence force because we are a sovereign nation and, as such, need one to protect our borders and citizens from invasion, or to help other nations defend themselves in times of need.

Our defence force is paid for by the citizens of South Africa - its budget is provided by National Treasury, not because I decided today, based on the advert I saw in Business Day, to go out and buy something from them.

I do not argue that they need to communicate with stakeholders, be they army veterans, current defence force personnel, the government, or even the average South African. Of course, I have not had sight of the SANDF's marketing or communications strategy and it would be interesting to see what other tools it is employing to reach its target audiences directly. Yes, yes, I know advertising is an important part of the marketing mix, but there are far more cost-effective, less wasteful ways of getting a message across - especially for this government department.

Considering it is using some of my hard-earned money, I really hope that whoever is advising the SANDF has not stopped at a relatively easy way out - not particularly creative, expensive adverts that do absolutely nothing for me but raise my ire because I know the expense involved.

The best "advertisement" for the SANDF, or any other government department for that matter, would actually be delivering on its mandate. Imagine how powerful that would be.
 
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About Ashley Truscott

Ashley Truscott is MD of Waterfall Marketing (www.waterfallmarketing.co.za), an agency specialising in developing and implementing marketing strategies, including social media marketing and production of business publications. Prior to starting Waterfall Marketing in 2010, she was marketing manager of auditing firm BDO in South Africa. Email her at , connect with her on LinkedIn and follow @ashtrus on Twitter.View MyBiz profile and articles...
Roger Hislop
You could argue that SANDF needs to advertise because it's a volunteer service - they need people to sign up.

See them as a recruiter brand, not a consumer brand...

US military advertises very heavily - ads, assistance to moviemakers that show mil in good light, etc. Check out this site (they're just missing the payoff line "and you get to shoot people dead!" amongst all the positive proof points) http://www.goarmy.com/

Then again, an ad in Business Day is hardly target market for recruits. Die Son, maybe. Posted on 12 Apr 2012 10:41
Ashley Truscott
Hi Roger - good point - but they're not positioning themselves in that recruitment space. There is no mention that they are looking for army recruits and there isn't a single contact detail on the ad. And I agree, Business Day is not the paper for recruiting their target market. Posted on 12 Apr 2012 17:51
pasau
Because some bozo with an MBA told them that the SANDF needs to become a "brand" and that soldiers should be its "brand ambassadors" and that south africans need to have "brand awareness" of the SANDF. It's all about the "brand", you know. Posted on 12 Apr 2012 11:11
Rob Campbell
Hello Pasau.

May I infer that you have no regard for MBA's and "brands", or is it that you have no regard for the relationship between MBA bozos and brands.

Just curious Posted on 12 Apr 2012 16:47
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