Marketing & Media News South Africa

Master the email and you'll master writing

Emails reflect you as well as your company. Write a sloppy email and you come across as a sloppy thinker.

By following a few simple rules you can dramatically improve your emails. And, with practice, it can set you on the path to being a much better writer.

Use double line spacing


  • Double line spacing lets your copy breathe.
  • It says read me.
  • It's not hard work.
  • It also helps you clarify your thoughts.
  • It stops you from writing long rambling sentences and paragraphs.
  • And makes your email shorter, more concise and more informative.

Write in a headline style


  • When you write sentences, write them as you would a headline.
  • Telegraph your message to your reader.
  • If you have a lot to say in an email, make notes first.
  • You can make a list of bullet points and then put them all together.
  • Always edit.
  • You'll find all great writers were good editors of their own work.

Write in clear, simple English

    Don't write business emails in a stuffy business tone. Write in plain English.
  • Use short words, short sentences and short paragraphs.
  • The best way to write, is as you speak.
  • Read your email out loud.
  • You'll find if it doesn't sound right, it isn't right.

Speaking with one voice

Imagine if you were in a choir and everyone was singing from a different hymn sheet. That's what most companies are doing when everyone writes in different styles and tones.

Have a consistent style and tone across a company, and you'll have a much stronger voice and a much stronger company.

About James Hurford

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