The service, InstaVoice, provides flexible communication features for customers, enabling them to send and receive voice messages seamlessly in Nigeria and across the world. Using this service, an Airtel customer can record a voice message that will be forwarded and listened to by the recipient.
To send an InstaVoice message to a friend, users can just dial 'star' followed by the recipient's number to record and send the message. They can also leave a message if a call goes unanswered or cannot be completed, or use the InstaVoice app on smartphones, press and hold the record button in the app to record and send a message, regardless of whether the recipient has the app or not.
The voice or text message is then delivered to smartphone users with the InstaVoice app, so they can view the messages as part of their chat history with their friends. Those who do not have the app will get the voice message with an embedded number. They will need to click on the number to listen and reply to the message.
InstaVoice messages can be delivered to users anywhere in the world and to feature phone users in 14 countries, including 10 countries in Africa through the Kirusa Cloud. In addition, Airtel smartphone users can benefit from the data features of the app, which include free texting, voicing, pictures, missed calls and voicemail.
Smartphone users can download InstaVoice app from Google Play, Apple App Store or Windows Store free.
