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GLOBAL

Tailoring the customer experience boosts online sales

Annual online retail or "e-tail" sales now exceed $19 billion in Canada, AUS$21 billion in Australia, US$410 billion in the United States and US$1 trillion in China...

By Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017

NORTH AMERICA

Amazon's appetite for disruption

Amazon is not wasting time in its acquisition of Whole Foods. Speed of execution, after all, is at the essence of the tech giant's business model...

By Sylvain Charlebois 8 Sep 2017

CANADA

Dead teen's photo used to advertise dating website

OTTAWA, CANADA: Parents of a Canadian girl who killed herself after months of cyber-bullying following a rape were sickened on Wednesday, 18 September, that her image was used to advertise an online dating service.

20 Sep 2013

UNITED STATES

Macy's taps into the Millennial generation

In spring 2012, Macy's department stores and online retailer Macys.com announced its mission to restructure internally and market toward the Millennial generation. According to the retailer, its goal is to attract and retain Millennial customers who are "now America's largest and most diverse age demographic with spending estimated at $65 billion each year," on merchandise similar to what Macy's sells.

15 Nov 2012

UNITED STATES

Worldwide web... it's a woman's world

RESTON, US: comScore, Inc yesterday, 29 July 2010, released a global report on women's online usage titled, Women on the Web: How Women are Shaping the Internet, which provides an in-depth analysis of the female Internet user, highlighting key trends by Internet activity, worldwide region and digital channel.

29 Jul 2010